Bath & Brush
Our bath and brush service is the foundation of regular coat maintenance. It's a thorough wash, blow-dry, and brush-out — not a quick rinse. We use coat-appropriate shampoos and conditioners chosen for your dog's specific fur type, whether that's a fine single coat, a dense double coat, or a curly low-shed variety.
After bathing, we blow-dry and brush through the coat fully to remove loose fur, work out minor tangles, and leave the coat clean and smooth. The session also includes a light ear clean and a fresh bandana or bow if you'd like one.
This service is ideal for dogs who receive professional grooming regularly and whose coats stay in generally good condition between visits. It's also a good option for dogs who tolerate bathing well but get anxious with clippers — allowing them to build positive associations with the salon environment over time.
Preparation Tips
- Bring your dog at least 30 minutes after their last meal to prevent nausea during the bath
- Let us know if your dog has any skin conditions, recent surgeries, or sensitivities
- A short walk beforehand helps many dogs arrive in a calmer state
Severely matted coats may require additional dematting time or a full shave-down for the dog's comfort. We'll always discuss this with you first.
Questions About This Service
For most dogs, every 4–8 weeks works well. High-shedding breeds or dogs that spend a lot of time outdoors may benefit from more frequent visits, while low-maintenance short-coated dogs may be fine every 8–12 weeks.
Not automatically — nail trimming can be added on to any service. Just let us know when you book. It's a quick addition that many clients include as a matter of habit.
We can, but we'd ask that you mention it when booking so we can use the most appropriate products. If your dog is under veterinary treatment for a skin condition, please let us know what products have been recommended or restricted.
Full Grooming Package
Our full grooming package covers everything — bath, blow-dry, full haircut or style trim, nail trim, ear cleaning, and a tidy finish on paws and face. It's our most comprehensive single-visit service and the one most clients with longer-coated or styled breeds visit for regularly.
We'll discuss the cut style with you before we begin. If you have a specific look in mind, photos are always helpful. We work from your dog's natural coat texture and growth patterns — some styles suit certain coats better than others, and we'll be honest about what will actually look good on your dog versus what might not achieve the result you're imagining.
Full grooms are booked with dedicated time, so your dog isn't waiting in a crate between steps. Sessions run from start to finish in one go wherever possible, which most dogs find less stressful than an interrupted visit.
Preparation Tips
- If requesting a specific style, bring a reference photo — it helps more than descriptions
- Brush your dog's coat before the appointment to reduce dematting time if possible
- Let us know if there are any areas your dog is particularly sensitive about
Coat condition affects timing and complexity. Dogs with significant matting may require a modified approach discussed prior to the appointment.
Questions About This Service
Photos are the clearest way. If you're not sure, just tell us whether you prefer shorter and lower-maintenance or a bit longer and more styled, and we'll suggest what works best for your dog's breed and coat.
We try to minimize wait time between stages. Dogs may have short resting periods while products are setting or equipment is being prepared, but we keep unsupervised time to a minimum.
Nail Trimming
Nail care is one of the most overlooked parts of dog hygiene, yet overgrown nails can genuinely affect how a dog walks and stands — particularly in older dogs where joint comfort is already a concern. Regular trimming keeps nails at a length that supports natural movement and prevents painful curling or splitting.
We offer nail trimming as a standalone appointment or as an add-on to any other service. For dogs with dark nails (where the quick is hard to see), we take a conservative approach — taking off a small amount at a time to avoid cutting too close. We can also use a filing tool to smooth rough edges after clipping.
If your dog is particularly resistant to nail trims, we recommend starting with short, positive sessions — our team is experienced at working with dogs who find this process stressful, and patience goes a long way.
In rare cases where a nail is very overgrown, the quick may have extended further than normal. We'll explain our approach before proceeding.
Puppy Introduction Grooming
A dog's first few grooming experiences have a lasting influence on how they approach the process for the rest of their life. Puppies that are introduced to grooming gently and positively are far more likely to be cooperative clients as adult dogs — which makes life easier for everyone, including their owners at home.
Our puppy introduction service is intentionally gentle and unhurried. We don't try to complete a full groom on the first visit. Instead, we focus on familiarizing your puppy with the sounds, sensations, and handling that come with grooming — the dryer, the brush, the grooming table, the feeling of having their paws and ears touched.
Depending on how the puppy responds, we may do a light bath, a trim around the face or paws, and a nail tidy. The goal is for them to leave feeling okay about the experience — not overwhelmed by it.
Preparation Tips
- Puppies should have received at least their first round of vaccinations before visiting
- Handle your puppy's paws, ears, and mouth regularly at home to build tolerance
- Bring a favourite small treat — we're happy to use it during the visit
- Don't feed a large meal right before the appointment
Deshedding Treatment
Double-coated breeds — huskies, German shepherds, golden retrievers, border collies, corgis, and many others — carry an undercoat that sheds seasonally (and sometimes year-round). When this undercoat isn't properly maintained, it compacts against the skin and can cause discomfort, reduced airflow, and that constant cloud of fur in your home.
Our deshedding treatment is a thorough process: we use a high-velocity dryer to loosen and remove dead undercoat before bathing, then use specialized deshedding shampoos and conditioners designed to release shed fur while nourishing the coat. After drying, we brush through systematically with tools appropriate for your dog's coat depth and texture.
The result is a noticeably lighter, cleaner coat and a significant reduction in loose fur around your home in the weeks that follow. For heavy-shedding breeds, we recommend this treatment seasonally — typically in spring and fall when coat transitions are at their most active.
Deshedding does not stop natural shedding — it removes already-shed loose fur more thoroughly than brushing at home alone. Results vary by coat condition and season.
Sensitive Dog Grooming
Some dogs find grooming genuinely difficult — not because they're badly behaved, but because they're anxious, have had difficult experiences in the past, or simply have a nervous temperament. These dogs often respond poorly to the standard grooming environment: loud dryers, the presence of unfamiliar dogs, quick handling, and confined spaces can all be overwhelming.
Our sensitive dog service is booked with extended time and a quieter, lower-pressure approach. We go at the dog's pace — offering frequent breaks, using lower-noise equipment where possible, and allowing time for the dog to resettle if they become stressed. We don't force a dog through steps they're clearly uncomfortable with; instead, we work incrementally to build tolerance over multiple visits.
When you book, we'll ask you questions about your dog's specific triggers and history so we can prepare accordingly. Many clients who were previously told their dog "can't be groomed" find that with the right environment and approach, it becomes manageable — and eventually, much less stressful for the dog.
Senior Dog Grooming
Older dogs have different needs than younger ones. Joints become stiffer, standing for extended periods is harder, and the skin can become more sensitive. A grooming experience that was perfectly comfortable for a dog at three years old may need to be adapted significantly by the time they reach ten or twelve.
Our senior grooming approach starts with understanding your dog's mobility and comfort level. We use lower grooming tables or floor-level setups where needed, support dogs properly during the session, and break longer appointments into stages with rest periods in between. We take more time. We don't push.
Grooming remains important for older dogs — matted fur can cause skin irritation and discomfort that's especially unwelcome in a dog who's already managing age-related changes. Keeping their coat manageable, their nails trimmed, and their ears clean is genuinely part of their quality of life.
If your senior dog has a current health condition or is on medication, please let us know. For dogs with specific veterinary instructions, we'll follow those guidelines carefully.
Coat Maintenance Plans
For dogs that need regular grooming to keep their coat healthy and manageable — particularly long-coated, curly, or double-coated breeds — our coat maintenance plans help you stay consistent without the effort of rescheduling from scratch each time.
We'll work with you to determine a grooming schedule that suits your dog's coat type and lifestyle, then book recurring appointments at regular intervals. Between visits, we can suggest home brushing routines that will keep the coat in better shape and make professional sessions more efficient.
Dogs on regular maintenance plans typically arrive in better condition than those groomed sporadically — which means sessions run more smoothly, the dog is less likely to need extended dematting, and the overall experience is more positive for everyone involved.
Discuss a Plan